What are cookies?
A cookie is a small text file that is placed on a computer or other device and is used to identify the user or device and to collect certain types of information. Cookies can be generally assigned to one of four categories. The cookies are assigned based on what function they serve and what they are being used for: The four categories cookies can be assigned to include:
Types of cookies and why we use them
Absolutely necessary cookies: These cookies are essential to enable you to move around a website and use its features. Without these cookies, Services you have asked for, like adding items to an online shopping cart, cannot be provided.
Performance cookies: These cookies collect information about how you use our websites. Information collected includes, for example, the Internet browsers and operating systems used, the domain name of the website previously visited, the number of visits, average duration of visit, and pages viewed. These cookies only collect information in an aggregated format. Performance cookies are used to improve the user-friendliness of a website and enhance your experience.
Functionality cookies: These cookies allow the website to remember choices you make (such as your username or ID, language preference, or the area or region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages. They may also be used to provide Services you have asked for, such as watching a video or commenting on a blog. These cookies cannot track your browsing activity on other websites.
Targeting and advertising cookies: These cookies track browsing habits and are used to deliver targeted (interest-based) advertising. They are also used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information is shared with other organizations, such as advertisers.
How can you Manage your Cookies
You can manage website cookies through your browser settings. In the browser settings you have the choice to change these settings by accepting, rejecting, or deleting cookies which you can do at anytime and is always available to you. Please note though that If you do choose to change your settings, certain functions and features may not work as it was intended by the website operator or on the Services. All browser settings are slightly different, so to manage cookies, please refer to the relevant settings within your browser.
We know that some people would like to know more about how cookies are used and how they can be managed to help them protect their data privacy, so we have listed some helpful resources for you so that you can better understand cookies and how you can manage your cookie preference.
www.aboutcookies.org or www.allaboutcookies.org. Please click below for detailed information on how to disable and delete cookies in some commonly used browsers:
Microsoft® Internet Explorer
Apart from cookies we also use other tracking technologies to give you a more streamlined service.
Local shared objects/Flash cookies: Flash cookies, also known as local shared objects, are designed to support browser content supported by Adobe® Flash. They are usually used to enable ads and video content on websites. Like other cookies, they will store information on your device, some of which will be specific to the Flash-enabled content. Flash cookies can only be deleted within Adobe Flash rather than via your browser. Please refer to the following help page for information on how to manage your privacy settings and deletion of Flash cookies: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.
Web beacons: Like most website our web pages may contain electronic images known as web beacons (also called single-pixel gifs and transparent graphic images). We use these web beacons for the following reasons
Other places where we use web beacons in when we send out marketing email campaigns, messages or newsletters. We use web beacons to understand is an an email was opened and what if any links were clicked in the email. Web beacons are also used to provide you with advertising that might be of interest to you.
Apart from web beacons, other ways we might collect your information.
Web server & application logs: Our servers automatically collect certain information that help us to administer and protect the Services, analyze and understand usage of the application and services, and to improve users’ experience. Information that we collect about you includes:
“Do Not Track” Signals.
Some browsers transmit Do Not Track (DNT) signals to websites. Due to the lack of a common interpretation of DNT signals throughout the industry, we do not currently alter, change, or respond to DNT requests or signals from these browsers. We continue to monitor industry activity in this area and reassess our DNT practices as necessary.
Connecting to our services via social media and other related networks
Some of our Applications and Web services may include features that allow you to access our service or display an emotion or preference using social networks features, such as, Facebook® “Login” or “Like” buttons and widgets, “Share” buttons, or interactive mini-programs. If you do choose to connect with our services using a social network or similar service, we may receive and store authentication information from that service to enable you to log in or other information that you may choose to share when you connect with these Services. If you choose to login to our applications or use some of the features they offer, please be aware that these services may capture information as well about you. Some of the information that might be shared include
These services might also set cookies to enable some features to properly function.
We are not responsible for the security or privacy of any information collected by these third parties.
If you are concerned about the information third party services might collect on you when accessing parts of our services, you should review their privacy statements and policies and address your concerns to them. If you do not want to share your personal information using your social media account provider or with other users of the social media services, we recommend you do not use or access your account using these services or use any of the features they offer with relation to our service.
If you are interested in reading more about how we use your personal information across our products and services, below will help you understand where you can find this information.
This Statement generally relates to the personal information we collect about users in connection with the Services, where we make decisions about how that personal information is handled (Terrapages Pty Ltd as a controller). However, you can click on “Learn More” below for more information about how we process personal information that our customers input into our Services and for which Terrapages Pty Ltd does not make decisions about (Terrapages Pty Ltd as a processor).
Where we need to give you additional information about how your personal information is used in relation to specific Services we will provide separate or additional privacy notices.
Your professional service provider (e.g., your financial, tax, legal or accounting adviser) and other third parties may enter your personal information into Services we make available to, and host for them on their behalf. They may provide their own privacy notices to you. You should contact them for these notices, and you may also be able to find their privacy notices on their websites.
Use of Publicly Available Data within Our Services
There are a number of professionals and third parties organisations that need publicly available information to carry out research (e.g., on case law) or to satisfy their compliance obligations such as to carry out anti-money-laundering checks.
We might be contacted from time to time assist them, to help these services with their research, we will make available information obtained from publicly available sources like public websites, open government databases or other data in the public domain (some of which is behind a paywall and some not) which will assist in their research or investigations.
We take privacy seriously and put in place measures designed to ensure that we process personal information in a proportionate way and in compliance with data protection laws.
If we need to process non-sensitive personal information within those Services, it is normally processed because it is in our or a third parties’ legitimate interests to do so. In the limited circumstances where we process sensitive personal information, we normally do so where:
If we need to transfer information internationally, we put in place appropriate measures to protect your it and secure it. We also only retain this information for a short period of time.
If you would like to make further enquiries about how openly sourced personal information is used within a specific Service, please contact our Operations team.
How can you get in contact with us?
If you have any questions, comments, complaints or suggestions in relation to your data protection, this Statement, or if you have any other concerns on the way in which we process your information, you can contact our operations team at firstname.lastname@example.org or Attention: Operations Department,
C/O Terrapages Pty Ltd,
Suite 112 Jones Bay Wharf
26 – 32 Pirrama Road, Pyrmont
Sydney, NSW, 2009
If you are not satisfied with the response, we recommend you to escalate your query to our Data Protection Officer at email@example.com or at Data Protection Officer,
Terrapages Pty Ltd,
Suite 112 Jones Bay Wharf
26 – 32 Pirrama Road, Pyrmont
Sydney, NSW, 2009
Filing a Complaint. If you are not content with how Terrapages Pty Ltd manages your personal information, you can lodge a complaint with a privacy supervisory authority. In the European Economic Area, the relevant supervisory authority is the one in the country or territory where:
A list of National Data Protection Authorities in the European Economic Area can be found here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If we make updates and change to this Statement how will we you know?
We may update this cookies statement from time to time. If we do need to make changes to this statement or if we change the way we analyise, use or process your personal information that is different to what has been stated in on this document, we will communicate this out to you through the most appropriate channels. Just so you are aware, the ways we might communicate this out to you is via email or buy placing a notification on our websites or applications that you might visit. We will also make it visible for you to see.